Frequently Asked Questions
Everything you need to know about your CanineP4 shopping experience.
How do I determine the right size for my pet?
We provide a detailed sizing chart on every product page. Please measure your pet's neck, chest, and length carefully, and if they are between sizes, we recommend choosing the larger size for maximum comfort.
What is your shipping policy?
We offer standard and expedited shipping worldwide. Orders are typically processed within 1-2 business days, and delivery times vary from 3-7 business days depending on your location.
Can I return or exchange an item if it doesn't fit?
Yes, we offer a 30-day return and exchange policy. Items must be in their original, unworn condition with tags attached. Please note that for hygiene reasons, items with visible pet hair cannot be accepted.
What materials do you use for your pet apparel?
Our collection is crafted from high-quality, pet-safe fabrics including organic cotton, breathable mesh, and durable polyester blends designed to withstand active play while remaining soft on the skin.
How should I wash and care for the clothing?
To maintain the quality of the garments, we recommend machine washing on a cold, gentle cycle and air drying. Avoid using bleach or high-heat tumble drying to prevent shrinkage.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.